Account Manager Sales
Crypto Finance AG, Switzerland
Job Description
Come join us at Crypto Finance Group. We are a fast-growing company, where everyone plays an important role. We welcome you to join us and help shape our future.
About Crypto Finance
The Crypto Finance Group - comprising two FINMA-regulated financial institutions and part of Deutsche Börse Group - offers professional digital asset solutions. This includes one of the first FINMA-approved securities firms with 24/7 brokerage services, custody, infrastructure, and tokenisation solutions for financial institutions, as well as the first FINMA-approved manager of collective assets for crypto assets, with an active, rules-based and index-based alternative investment fund offering, including the first Swiss crypto fund. The Crypto Finance Group is headquartered in Switzerland.
For more information, please visit: www.crypto-finance.com
The starting date is as soon as possible in our office in the Prime Tower in Zurich.
About the role
We are looking for an Account Manager in charge of servicing the digital asset needs of banks and asset managers. In this role, you will leverage your passion for client service and the cross-selling of new products, as well as services to strategically manage accounts, assisting traditional financial institutions entering into a new digital asset class. The role will be based in Zurich, Switzerland.
The team you will join is responsible for identifying new business opportunities, prospect conversion, and the growth and servicing of institutional and professional client relationships. Target clients are primarily banks and asset managers interested in establishing and growing their own digital asset offerings. Our services offered include digital asset trading, custody, staking and tokenisation.
This role is focused specifically on managing relationships with late-stage prospects and clients. The Account Manager develops strong ties within large organisations to strengthen client relationships, monitors developments in the market, and anticipates client needs to offer required services.
This is a great opportunity to further develop your expertise in client-facing processes, and to gain insights into the economics of the dynamic digital assets industry, while fostering your career in a dynamic and fast-growing industry.
Key responsibilities
- Strategically manage key accounts, ensuring clients can make optimal use of Crypto Finance’s products and services
- Develop strong ties within large organisations to strengthen client relationships and facilitate cross-selling
- Work with internal and external stakeholders to convert late-stage prospects into clients, prioritise efforts to anticipate and ensure appropriate responses to prospect needs
- Further develop presence in the market by attending conferences, understanding the regulatory developments, and building a strong institutional and professional prospect network
- Develop and maintain relationships with internal departments of the organisation, including Compliance, Trading, Operations, and Legal
- Maintain an expert level of understanding of the trading and custody platforms, as well as other products, in order to provide knowledgeable support to clients
- Maintain an expert level of understanding of the digital asset market landscape
- Take a systematic approach to relationship management, including maintaining appropriate client account documentation
- Update and maintain the CRM for accurate recordkeeping of all relationships
- Ensure compliance with all applicable regulations and restrictions
Requirements
- A motivated individual with 3-5 years of relevant professional experience in Account Management Sales for institutional clients or similar function at a financial institution or technology company
- A passion for blockchain technology and digital assets, including the crypto asset market
- Relevant university degree, e.g., Business Administration, Science, Mathematics, Engineering, or equivalent practical experience
- Strong interpersonal and relationship building skills and a team player
- Highly proactive and outgoing personality
- High level of attention to detail and accuracy in combination with a hands-on mentality
- Excellent analytical, quantitative, and organisational skills, as well as the ability to manage multiple ad hoc projects simultaneously
- Solid MS Office skills (Excel, PowerPoint, etc.), and fast adaption of new tools required
- Proficient level of written and spoken English; German is a plus
Benefits
- Join an international, fast-paced blockchain and fintech team with experienced industry leaders
- Responsibility for building strong professional relationships, including your own profile and network