Agency Manager
Batmaid, Switzerland

Here at Batmaid our objective is to become the global leading provider of the well-being at home with high-quality cleaning services. With 100 employees and more than 4.000 Trusted Professional Cleaning Agents with headquarters based in Switzerland and expanding across Europe, we are making that a reality.

Batgroup (Batmaid, Batsoft, and Putzfrau.ch) was created in order to reinforce our primary mission: the fight against Black Market and making sure that the cleaning industry workers have the coverage and insurance that they should benefit from. Within the Batgroup we have a variety of identities that we provide, allowing a large assortment of services from booking a cleaning through Batmaid, to hiring their house cleaning employee through Batsoft.

For this reason, we are seeking a dedicated and responsible leader as Agency Manager for our subsidiary PUTZFRAU.CH in the Basel region.

Your Mission:

Integration as a leader within the team:

• Establishing and maintaining effective team relationships.
• Promoting a cooperative and harmonious work environment.
• Integrating new leadership concepts to strengthen team collaboration.

Meeting customer and employee needs:

• Identifying and understanding individual customer requirements.
• Developing tailored solutions to meet customer demands.
• Considering and supporting the professional development of employees.

Recruitment of highly qualified cleaning staff:

• Developing effective recruitment strategies to attract qualified cleaning professionals.
• Building a talent pool through targeted recruitment and networking.
• Ensuring a diverse and competent team.

Sustainable achievement of agreed-upon goals:

• Formulating clear, measurable goals for the company and the team.
• Implementing efficient strategies to achieve goals.
• Continuous monitoring, adjustment, and optimization of processes for long-term success.

Requirements

• Successful management of the finance and personnel teams with a focus on an efficient team culture.
• Profound knowledge in accounts receivable, accounts payable, and payroll accounting.
• Responsible for financial planning, budgeting, and cost control.
• Independent, proactive approach with high precision and interconnected thinking.
• Effective time management.
• Enthusiasm for collaboration in a diverse team.
• Promotion of an inclusive work environment.
• Stress tolerance, absolute reliability.
• Proficient knowledge of the latest IT.
• Quick grasp of innovative software solutions and technologies.
• Fluent in written and spoken German (C1/C2 level).
• Good communication in English (min. B2 level).

Benefits

• Dynamic company: Flat hierarchy, modern structures.
• Varied managerial position: Pleasant working environment, diverse tasks.
• Long-term job security: Stable workplace, sustainable career prospects.
• Area responsibility in Basel: Strategic positioning and influence.
• Thorough onboarding: Comprehensive training for a successful start.

We would appreciate it if you could submit your resume in English as the initial interview will be conducted in English.

Job Rewards and Benefits