Sales Specialist
Alohi, Switzerland
Job Description
Alohi SA brings together a team of highly competent engineers that focus on merging state-of-the-art technologies with compelling user experience in order to simplify and enhance life for companies and people around the world. The company currently provides FAX.PLUS (the leading online faxing platform) to over 2,000,000 customers worldwide and will soon launch SIGN.PLUS (a legally binding electronic signature platform).
Alohi SA is headquartered in Geneva, Switzerland, and is supported by the state of Geneva through Fongit Fondation Genevoise pour l’Innovation Technologique (Switzerland’s premier innovation incubator supporting innovative tech ventures in Geneva).
Job Description
For this on-site position at our Geneva office, we are searching for a Sales Specialist who is a dynamic and passionate self-starter.
You will be focusing on sustaining a healthy pipeline for any new leads, and supporting new potential customers in the onboarding process. Motivated by a deep knowledge of the product, you will be guiding clients through the full lifecycle of our sales process. You will be going through prospecting, contacting and doing online demos via screen sharing, to generating quotes and closing each sale.
To be successful, you will need to have strong presentation skills to support our new customers with an exceptional customer onboarding program and research skills to further recognize and develop any strategies to acquire new customers. You also require previous experience in using CRM tools, giving high importance to automated tasks and any relevant integrations.
Responsibilities
- Qualify, develop, and maintain thorough company and product knowledge, research consumer needs, and identify how our solutions can meet them
- Generate leads and grow existing relationships, maintaining an accurate, detailed client book, and developing an active, repeat customer base
- Make cold calls or perform warm outreach, putting outside-the-box thinking to work to develop new and unique sales tactics
- Work with the Account Executive team to design industry-specific outbound efforts
- Utilize CRM tools to ensure standard processes during all sales stages
- Optimize the sales pipeline by automating processes and adding new integrations
- Provide exceptional demos based on each leads’ requirements
- Communicate with account managers to ensure a seamless transition from sales to post-sales customer experience
- Analyze KPIs within the sales pipeline and identify opportunities for improvement
Requirements
- Bachelor’s degree in Business Administration or relevant field.
- Fluency in English (proficient to native)
- Outstanding overall communication skills, both written and spoken
- Experience working with Salesforce, Zendesk Sell or other CRM platforms
- Excellent organizational skills
- Experience closing enterprise level deals
- Ability to analyze business opportunities and read situations well
- Creative thinking - uncovering any potential opportunities