Booking Team Intern German/ English required

Booking Team Intern German/ English required
Happy Holiday Homes , Switzerland

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Sep 22, 2021
Last Date
Dec 22, 2021
Location(s)

Job Description

At our head office in Lugano (Switzerland) we have a position open for a Booking team internship (45 hours per week), who will serve as the first point of contact for our guests. We are looking for someone with excellent communication skills, sales ability and a customer service mentality. You will be trained by our team to answer calls and emails efficiently while still delivering a personalized solution to each guest. When needed you will assist the marketing team with administrative and marketing tasks as required.


Main Responsibilities

  • Answer booking enquiries of guests by phone and email in a friendly manner.
  • Paying attention to the guest’s requirements to ensure understanding of enquiries and deliver personalized travel solutions.
  • Provide accurate information regarding availability, accommodation types, areas etc.
  • Help with marketing tasks when needed
  • Other duties as assigned

Requirements


  • Fluent in German and English
  • Knowledge of Italian, French and Spanish is a plus
  • Strong communication skills (written and verbal)
  • Good computer skills, including the ability to type and talk while successfully navigating through multiple applications.
  • Interest in the travel and hospitality industry.
  • Flexible to work evening and weekend shifts.

Benefits

  • Working in an international team
  • 1000 CHF
  • Dynamic work environment
  • 6 month contract

Job Specification

Happy Holiday Homes

Information Technology and Services - Milan, Metropolitan City of Milan, Italy