Application Engineer
INAIT SA, Switzerland
Job Description
About INAIT
INAIT is an AI scale-up founded in 2017 by Henry Markram, renowned professor in neuroscience, director of EPFL’s Blue Brain Project and co-founder of Frontiers. INAIT has raised CHF 70 million to fulfill its mission: build a new dimension of AI reverse engineering the way the brain works.
We offer B2B and B2C products and solutions in computer vision, forecasting and document understanding across industries: automotive, healthcare, manufacturing, trading and scientific publishing.
Your mission
We are looking for an experienced and impact-driven Application Engineer to join our Vision team to be an integral part of the commercial success of our Focale product. Working closely with AI specialists, software engineers, marketing and sales experts, you will collaborate on software development projects, sales opportunities, and customer support.
Responsibilities
- Write code and scripts to integrate our solution into the planned, new or existing technical infrastructure of our customers.
- Create diagrams and models that engineers may need for each application and integration.
- Optimize applications by integrating new technologies and performing upgrades.
- Perform diagnostic tests and debugging procedures, as well as improve code and re-design tasks.
- Liaise with clients and incorporate user-defined needs and feedback into application designs.
- Document development processes, procedures, and application version histories for future upgrades and maintenance
- Keep detailed records of installations and hardware components.
- Log all technical specifications required to keep our solution at peak performance.
- Plan and implement expansion projects for our client’s software infrastructure.
- Contribute to sales presentations, as well as demonstrating prototypes and completed applications.
- Provide technical support and expertise by handling pilots, POC and various tests in close collaboration with resellers and/or customers.
- Make sales recommendations and reassess the needs of clients by looking at their current software and hardware inventory and determining where improvements can be made.
- Provide clients with technical support as needed and relay information to our product development teams for ongoing maintenance and update needs.
- Generate ideas for software innovation based on market trends
- Keep up with advancements in application engineering and new technologies.
Requirements
Requirements and skills
- Bachelor's degree in computer science, information technology, information systems, or similar.
- gt; 5 years of work experience as an Application Engineer or similar role
- Extensive experience in deploying, optimizing, and maintaining software
- Previous experience with industrial vision systems and collaborative robots is advantageous
- Comfortable with many coding languages, particularly those that apply to enterprise solutions.
- Deep understanding of hardware technical specifications.
- Detail-oriented skills to ensure all parts of an application come together and work as intended
- Previous experience in sales or customer services is advantageous
- Exceptional customer service and interpersonal skills
- Able to translate tech jargon into meaningful, relatable terms that make sense for clients.
- Good English and French skills (verbal and written). German is a plus.
- Swiss driving license holder (cat. B car)
Special working conditions
- Ability and willingness to travel (up to 20%)
Recruitment process
- 30-mn call with our HR manager
- 60-mn technical interview based on an assignment
- 60-mn interview with the team on past projects
- 30-mn interview with the CTO and principal researcher
Benefits
What we offer
- Full-time or part-time permanent contract in a growing scale-up.
- On-site, hybrid, or remote working models.
- Dynamic work environment, a multicultural and highly